SALES TAX

All items shipped to addresses in Florida will be charged sales tax of 7%.

PAYMENT METHODS

We accept most major credit cards and PayPal

RECIEPTS

All receipts will be emailed.

CUSTOM ORDER PROCESS?

We typically take 3-6 business days for creation before we ship your piece. This timeline may vary slightly and may be longer around holidays. We will always let you know if orders are taking longer than expected!

HOW CAN I TRACK THE SHIPPING STATUS OF MY ORDER?

Tracking information is automatically emailed to you immediately after we ship the item

MY PACKAGE HAS NOT ARRIVED!

Unfortunately, we do not have much control over packages once they have been shipped. Transit time can vary greatly depending on weather, holidays, and other factors. Please be patient and check the tracking provided to you via email.

Please email us at Info@gracebysohia.com if you have any questions on your delivery status.

WHAT ARE THE METAL TYPES YOU OFFER?

We offer various metal types - 14K Solid Yellow, Rose and White Gold and Sterling Silver. Prices vary according to style and metal type chosen

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WE'D LOVE TO COLLABORATE WITH YOUR SHOP!

Please email us at info@gracebysophia.com for collaborations!

If you cannot find the answer to your question above, please email info@gracebysophia.com for further assistance. Thank you!